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| 110 Pinewood Trail Mississauga, Ontario L5G 2L1 Tel. 905-278-5460 Fax 905-278-2151 info@solutionsforhr.com |
SOLUTIONS FOR HR INC.
Established in 1995, Solutions for HR Inc. is comprised of a group of individuals who possess extensive technical knowledge combined with practical hands on business experience gained in a variety of business environments. We believe in a partnering style of consulting; that is we link practical, actionable solutions to clients’ business strategies to produce superior results.
We provide solutions that are innovative and flexible to meet the specific needs of each client. Our services are applicable for organizations of all sizes. For smaller organizations we can provide complete outsourcing of HR services; for larger ones we can partner with internal resources to provide additional bench strength; for any organization we can undertake assignments on a cost effective, as needed basis.
We have also developed alliance relationships with selected service providers to offer specific additional services to clients. These relationships capitalize on the complimentary skills and resources of each organization to provide clients with integrative solutions to address their specific needs.
For each assignment we assemble the requisite talents and industry experiences as needed to match the specific needs of each client.
HOSPITALITY HR
The hospitality industry is a large, important and growing sector of our economy and employs a large segment of the population. Comprised of a wide variety of businesses in different segments of the industry, typically each one must deal with operating costs which are high and profit margins which are not. For most the critical success factor is many people doing many things many times, and making the right decisions.
Hospitality HR is a division of Solutions for HR Inc. Our seasoned professional staff is both knowledgeable and well respected in this unique industry. Our combined experience includes work in virtually every type and size of hospitality business and includes hotels, casinos, restaurants, and contract catering for virtually every type of organization including hospitals and airlines.
Solutions for HR is comprised of a group of individuals who possess extensive technical knowledge combined with practical hands on business experience gained in a variety of business environments. We believe in a partnering style of consulting; that is we link practical, actionable solutions to clients' business strategies to produce superior results.
We have also developed alliance relationships with selected service providers to provide specific additional services to clients. These relationships capitalize on the complimentary skills and resources of each organization to provide clients with integrative solutions to address their specific needs. In such relationships these organizations each share similar philosophies with respect to customer service, quality, and business ethics.
For each assignment we assemble the requisite talents and industry experiences as needed to match the specific needs of each client
GRANT CLARK
Grant is the founder of Solutions for HR Inc. and is a seasoned business executive with more than 30 years of human resources leadership and consulting experience ranging from small entrepreneurial companies to large complex international organizations. He has held the senior human resources role and executive committee member in organizations involved in hospitality, retail, gaming, real estate, manufacturing, and telecommunications.
Grant is a graduate of Wilfrid Laurier University with a BA in Psychology and is experienced in all aspects of human resources management including labour relations.
He has personally bargained more than 250 collective labour agreements in Canada and the US . He has served as a member of the advisory board for the hospitality management program at the University of Guelph , and as a member of a senior steering committee for the the Ontario Ministry of Health and Long Term Care. He is currently Chair of the Mississauga Board of Trade’s Human Resources Committee.
HR ADVISOR
For a low monthly fee this ‘on demand' service provides professional advice on all human resources and labour relations issues.
Managers today must deal with a variety of employee issues on a daily basis and face unfamiliar situations which are not easily resolved and often requiring immediate action. HR Advisor provides an excellent and timely source of information and guidance via telephone relating to statutory obligations, compliance, union contracts, and more effectively managing your people.
Professional staff who possess an in depth knowledge of pertinent employment and labour legislation combined with extensive business experience provide customized response to every question and ensure that your managers receive trustworthy, confidential and reliable information for effective decision making to ease your workplace demands.
TARGETED RECRUITMENT AND SEARCH
We are primarily management consultants and do not operate as a traditional employment agency, however we do have the resources, expertise and contacts to assist your organization in everything from the confidential search for a key manager or executive to the development and implementation of a significant staffing program, or anything in between that you may require.
We bring the professionalism of a brand name search firm with the customer focus of a smaller firm which focuses on developing a deep understanding of our clients’ situation and unique needs. We believe that this provides a higher level of personal service and support and a better quality search outcome. (Read more)
ORGANIZATION AND LEADERSHIP DEVELOPMENT
Business success today is dependent upon a clearly defined and articulated results driven strategy, well defined goals and action plans in all key areas of the organization.
Developing and implementing a comprehensive plan will help you identify and reach critical targets on a consistent basis. Focusing on systems and processes which align employees with business goals and objectives is critical to its successful execution.
The correct organization structure and leadership will make certain that things get done. From a review of your current business strategy, structure and culture, to development and implementation of plans for redesigning or restructuring to meet changing business conditions, and ensuring plans for current and future leaders are in place and appropriate, we can provide the expertise to make this happen. (Read more)
POLICIES & PRACTICES
Many organizations have written policies including pay levels which are well established and included in a comprehensive manual and made available to varying levels of employees, often only management. In others policies may be in the form of memos or bulletins, often with limited or inconsistent distribution and application. Yet others allow ‘policy' and pay levels to be set by various managers who may or may not document them.
Every organization should have policies and procedures to ensure that your employees are treated consistently across a variety of employment issues. These policies should be reviewed regularly to ensure that they are contemporary in relation to competitive practices and employment legislation and identify many practices which may exist in the organization which may or not be appropriate. Failure to do this leads to employee morale problems, potential unionization issues, and leaves your employment related policies and practices vulnerable to challenges, grievances and possibly lawsuits.
This is particularly true if you are inconsistent with how you apply your policies and your pay/structure. The costs including penalties to your organization can be significant.
We have extensive experience in all of these areas and can offer services ranging from an audit of existing policies and practices to identify any deficiencies, to revising and developing any new policies or programs which you may require.
EMPLOYEE AND LABOUR RELATIONS
We have extensive experience in assisting successful organizations with and without unions in a variety of different industries.
Most, if not all employers would prefer to manage their businesses union free and we would agree. For non-union employers we can and have successfully taught managers how to remain union free through effective management of their workforce. Additionally we provide advice daily to non-union employers on a wide range of employee relations issues including dealing with various government regulatory authorities.
For those employers who are unionized it is certainly possible to manage your business efficiently and profitably.
For unionized employers we deal with all aspects of labour relations ranging from developing overall strategies on how to manage more effectively with a union(s), to advise on handling grievances up to and including representation at arbitration hearings, to the preparation for and negotiation of union contracts.
In all cases we provide sound advice on which to make good business decisions based on both the legislative framework and the needs of your organization. We are business people ourselves.
TRAINING AND DEVELOPMENT
Many organizations sell training programs; some are very good, while others are questionable in value to the company which has purchased them. The key is determining which programs will be most effective in meeting your needs, and in measuring results that are specific to the condition that you need to improve. Author Peter Keen in his book “Shaping the Future” says “The central element in any education (training) strategy is not the content of the program but its’ behavioural (performance) objectives - not what people learn from the course, but what they do as a result.”
Our approach favours using a combination of programs and materials which may be commercially available as well as custom material and integrating them into a company specific program, designed to meet that organization’s needs at a point in time. An overall training and development program would include stratification based on employee needs at different organizational levels, as well as linkages between all appropriate components.
We can offer or design a program to meet any requirement you may have, at an extremely attractive cost and we’ll teach you how to measure its’ effectiveness.
A list of seminars we offer on a regular basis, together with a schedule is attached.
EMPLOYEE AND ORGANIZATIONAL HEALTH
We are advocates of managing organizational health and disability risk. The cost of the various components of organizational health issues represents a significant expense to most organizations and continues to increase. This includes the direct premium costs of such items as employer health tax, worker's compensation, employment insurance, and insured health benefits as well as absenteeism, replacement wages, lost productivity and customer service. In addition there is exposure to penalties, fines and in some cases more serious consequences for organizations and their senior officials who incur serious health and safety problems. These costs can be reduced and these risks mitigated through effective management.
Many organizations approach these issues on a piecemeal or episodic basis with largely unsatisfactory or unsustainable results. We have the capability to design and deliver integrated health and lost time management initiatives to manage the full life cycle of employee health and disability, creating efficiencies which are absent in traditional approaches. We do this by developing a partnership role with our clients to integrate the expertise and systems to successfully measure, manage, and mitigate your health and disability experience costs.
We would be pleased to discuss with you the needs of your organization and exactly how our services could benefit you.
HUMAN RESOURCES SYSTEMS
A suite of web based HR management tools to make it easy for you and your employees to save time and increase productivity.
These are proven, cost effective products designed to be flexible to permit a high level of customization and integration/ interface with other organization systems and policies.
Most are designed to operate as web based with a high degree of security or they can be imported into an organization’s IT infrastructure if desired. These products have employee self service capability and can be utilized in both Canada and the United States. Our current HR systems are:
